Privacy Policy

Last Updated: September 2026

At Pestora (“Pestora,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when using our website, Pestora.info, and our pest control and related home services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

By using Pestora.info or submitting information through our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you request information, submit a service inquiry, request a quote, or book a service.

This information may include:

Full name
Phone number
Email address
Property or service address
Billing or payment information
Type of pest problem
Preferred appointment date and time
Service requirements
Messages or other information submitted through forms
Any other information you choose to provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General website usage information

This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests.
Provide quotes and service information.
Schedule and manage appointments.
Provide pest control services.
Communicate with customers about bookings.
Confirm appointments.
Send service-related notifications.
Process payments where applicable.
Improve our website and services.
Monitor website performance.
Prevent fraud, misuse, and unauthorized activity.
Maintain business and service records.
Comply with applicable legal requirements.
Send promotional communications where permitted by law and where applicable.

3. Phone Calls, SMS, Email and WhatsApp

If you provide your phone number, email address, or other contact information, we may use it to communicate with you regarding your inquiry, booking, appointment, service, or account.

Depending on the communication method you use, messages may be sent through third-party communication providers.

You may request that we stop sending non-essential promotional communications at any time.

Service-related communications may still be sent when necessary to complete or manage a requested service.

4. Cookies and Similar Technologies

Pestora.info may use cookies and similar technologies to improve website functionality and understand website usage.

Cookies may be used for purposes such as:

Remembering preferences.
Improving website performance.
Understanding visitor behavior.
Measuring advertising performance.
Website analytics.
Supporting marketing campaigns.

You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect some website functionality.

5. Analytics and Advertising

We may use third-party analytics and advertising services to understand website traffic and measure the effectiveness of our marketing.

These services may collect information such as:

IP address
Device information
Browser information
Pages visited
Website interactions
Advertising or campaign information

Third-party services may use cookies or similar technologies according to their own privacy policies.

Where applicable, these services may include platforms such as Google Analytics, Google Ads, Meta, or other advertising and analytics providers.

6. How We Share Information

We do not sell your personal information as part of our ordinary business operations.

We may share information with trusted service providers when reasonably necessary to operate our business and provide services.

For example, information may be shared with:

Pest control technicians
Appointment and scheduling providers
Payment processors
Website hosting providers
Customer support providers
Email or messaging providers
Analytics providers
Advertising providers
IT and technology service providers
Professional advisers
Government authorities or law enforcement where legally required

We only share information where reasonably necessary for the relevant business, service, legal, or operational purpose.

7. Service Providers

Some third-party companies may process information on our behalf.

These providers may provide services such as:

Website hosting
Payment processing
Communications
Analytics
Advertising
Customer relationship management
Appointment scheduling
Technical support

These third parties may have their own privacy policies and terms governing their handling of information.

8. Payment Information

If payments are processed through our website or a third-party payment provider, payment information may be handled directly by the applicable payment processor.

We may not store complete payment card information on our own systems unless specifically stated.

Customers should review the applicable payment provider’s privacy policy for information about how payment data is handled.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

Therefore, we cannot guarantee absolute security of information transmitted through the internet.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide requested services.
Maintain customer and business records.
Resolve disputes.
Comply with legal obligations.
Prevent fraud or misuse.
Enforce our agreements.
Fulfill legitimate business purposes.

The retention period may vary depending on the type of information and the reason it was collected.

11. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information.

These may include the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain information.
Request information about how your data is used.
Opt out of certain marketing communications.
Withdraw consent where processing is based on consent.
Request restriction of certain processing where applicable.

To make a privacy-related request, contact us using the information provided below.

We may need to verify your identity before processing certain requests.

12. Marketing Communications

If permitted by applicable law, we may send promotional communications about Pestora services, offers, discounts, or other updates.

You may unsubscribe from marketing emails by using the unsubscribe option included in the communication or by contacting us directly.

You may also request to stop receiving promotional calls or messages.

Opting out of marketing communications will not necessarily stop essential service-related communications.

13. Children’s Privacy

Pestora.info is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

14. Third-Party Websites

Our website may contain links to third-party websites, services, social media platforms, or other resources.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

15. International Visitors

Pestora may receive visitors or service inquiries from individuals located in different countries.

Depending on where you are located, your personal information may be processed or stored in a country different from your own.

By using our website or requesting services, you acknowledge that information may be processed in locations where our business, service providers, or technology providers operate, subject to applicable law.

16. California Privacy Rights

If Pestora operates in California or is subject to applicable California privacy laws, California residents may have additional privacy rights.

Depending on applicable law, these rights may include rights relating to:

Accessing personal information.
Correcting personal information.
Deleting personal information.
Opting out of certain data sharing or targeted advertising.
Obtaining information about the categories of personal information collected and used.

Requests may be submitted using the contact details provided below.

We will process applicable requests in accordance with the law that applies to your request.

17. Do Not Track

Some web browsers provide a “Do Not Track” feature.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Pestora

Website: https://pestora.info/